Key Responsibilities

🔹 Machine and Process Management

• Oversee the daily operation, ensuring optimum equipment performance, reliability, and uptime.
• Coordinate autonomous and preventive maintenance in partnership with engineering teams, ensuring operators are trained on routine machine care and fault detection.
• Analyse equipment performance trends (OEE, downtime, efficiency), lead RCA (Root Cause Analysis) on recurring breakdowns, and escalate issues requiring specialist intervention.
• Participate in maintenance planning and postmortems, and ensure technical documentation is up to date.

🔹 Leadership and Team Performance

• Lead a team of machine operators, artisans, and team leaders with a clear focus on discipline, accountability, and high-performance culture.
• Conduct daily shift meetings using structured agendas to communicate production priorities, performance, and safety issues.
• Apply care and growth principles to mentor, coach, and develop your team, ensuring coverage of at least 3 processes by 2 people (3x2 matrix).
• Drive performance management practices through regular one-on-ones, training gap closure, and development plans.
• Uphold team discipline and embed a culture of continuous improvement, ownership, and pride in operational excellence.

🔹 Quality, Safety, and Compliance

• Enforce ISO, HACCP, FSSC 22000, and Twizza's Food Safety Management System standards across shifts.
• Ensure execution and verification of quality checks, CCPs, and OPRP monitoring activities.
• Investigate non-conformances and quality complaints, leading CAPA (Corrective and Preventive Actions) with traceable follow-through.